Privacy Policy
Last updated: January 1, 2025
1. Introduction
MapZeno (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.
2. Information We Collect
Information you provide:
- Account information (email address, name)
- Payment information (processed securely by Stripe)
- Location data you upload to create maps
- Communications with our support team
Information collected automatically:
- Usage data (pages visited, features used)
- Device information (browser type, operating system)
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the Service
- Process payments and manage subscriptions
- Send transactional emails (account confirmations, receipts)
- Respond to support requests
- Improve the Service and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services that may collect data:
- Stripe: Payment processing
- Supabase: Database and authentication
- Google Analytics: Website analytics
- Resend: Transactional emails
- Vercel: Website hosting
Each of these services has their own privacy policies governing their collection and use of data.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience and collect analytics data. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
Types of cookies we use:
- Essential cookies: Required for the Service to function
- Analytics cookies: Help us understand how you use the Service
- Preference cookies: Remember your settings and preferences
6. Data Retention
We retain your personal data only for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Account data is retained until you delete your account. Some data may be retained longer if required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.
Our security measures include:
- Encryption of data in transit (HTTPS)
- Encryption of sensitive data at rest
- Regular security assessments
- Access controls and authentication
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
To exercise these rights, contact us at support@mapzeno.com.
9. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. We take appropriate safeguards to ensure your data remains protected.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@mapzeno.com.
